ESG & Sustainability Advisory Service

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What ESG actually measures

ESG stands for Environmental, Social and Governance: a framework used by investors, companies and regulators to measure an organisation’s sustainability, ethical impact and risk.

Environment

Examines how a property or company
impacts and protects the natural world.
This includes managing carbon emissions,
reducing waste, improving energy efficiency, and addressing climate change risks

  • Energy, cooling and carbon
  • Solar and renewable energy
  • Water, TSE and irrigation
  • Waste and refrigerants
  • Climate risk and resilience
  • Biodiversity and landscape

Social

Evaluates how an organization treats people. Key areas include labour practices, workplace diversity and inclusion, human rights, employee safety, and community relations.

  • Residents and tenants
  • Health, safety and welfare
  • Accessibility (People of Determination)
  • Community rules and traffic
  • Contractor and site labour
  • Workforce and HR of the entity

Governance

Looks at internal leadership and corporateoversight.
This covers responsible management, compliance, transparency, risk management and accountability.

  • Who decides and who is accountable
  • Owners committee and management company
  • Policies, approvals and controls
  • Procurement and service charge
  • Data privacy and ethics
  • Evidence quality and assurance

Three reasons why ESG matters

Risk & Resilience

Helps property owners and companies identify and prepare for potential risks, including changing regulatory reguirements, climate change impacts, environmental challenges, and increasing operating costs.

Financial & Asset Value

ESG practices can help reduce operating costs, improve property performance, enhance property appeal, and support the long-term value and sustainability of the community.

Compliance & Transparency

Regulatory bodies and major stakeholders increasingly require companies to disclose relevant ESG information.
This improves transparency, supports regulatory compliance, and helps reduce the risk of misleading environmental claims.

Overview of real estate valuation

WHY CLIENTS ARE ASKING FOR ESG

The pressure comes from regulation, capital providers, operating costs and asset risks.

01

Regulation

-UAE climate law and MRV reporting are developing
-DFM / ADX ESG guides for listed groups
-Dubai Al Sa’fat and Building Code for buildings
-Applicability depends on entity and activity

02

Investors and lenders

-Banks and investors ask for credible climate, energy and governance data
-Green-finance and due-diligence guestionnaires
-Group reporting flows down to assets

03

Operating cost

Cooling, electricity, water and waste drive the service charge
Inefficient plant means OPEX and CAPEX
Solar and efficiency are cost decisions first

04

Asset risk

Heat, flood, water stress and dust exposure
Obsolete plant and refrigerant transition
Insurability, marketability and value

WHAT THE LAND STERLING ESG SERVICE DOES

ANALYSE

Entity, property, ownership / control,
reporting year, applicable frameworks

COLLECT

Bills, meters, contracts, policies, surveys, photographs, evidence

MEASURE

Energy, carbon, air quality, water, waste, social and governance KPIs

ASSESS

Materiality, climate risk, building
condition, gaps against standards

REPORT

Clear ESG results, limitations, evidence
trail and indexes

IMPROVE

Costed actions, savings, carbon, owners, timing, decarbonisation

WHAT INFORMATION DO WE COLLECT?

Most of it already exists in property, FM, finance, HR, security or management records.

PROPERTY

Buildings, GFA and units
Occupancy and control
(owner / tenant / common)
Plant and major systems
Utility systems: traditional vs. alternative
Certifications (Al Sa’fat, LEED)
Photographs and media rights

UTILITIES & OPERATIONS

Electricity and district cooling
Water, TSE and irrigation
Solar generation and attributes
Waste and treatment route
Refrigerants and fuels
BMS and meter data

PEOPLE & COMMUNITY

Health & safety and contractor hours
Resident surveys and complaints
Accessibility audits
Community rules and traffic
Site-labour welfare
Workforce / HR of the entity

GOVERNANCE

Owners committee and management company
Policies and approvals
Service charge and reserve fund
Procurement and supplier screening
Data privacy and ethics
Climate risk and targets

SE: Treated Sewage Effluent – treated wastewater reused for irrigation and other non-potable purposes.
Certifications: Green building standards assessing sustainability performance, including Al Sa’fat in Dubai and LEED internationally.
BMS: Building Management System – monitors and controls building services, such as cooling and lighting.

WHAT THE ESG REPORT ASSESSES

Entity

  • Entity characteristics
  • Corporate governance
  • Management
  • Targets
  • Materiality
  • Utility costs
  • Waste
  • Diversity
  • Equity
  • Global Reporting Initiative
  • SASB
  • TCFD
  • Energy supply
  • GHG emissions
  • Energy efficiency
  • Risk management

Asset

  • Energy efficiency
  • GHG emissions
  • Indoor Air Quality
  • Indoor Environmental Quality
  • Energy supply
  • Grid interaction
  • Metering
  • Water
  • Landscaping
  • Waste
  • Accessibility
  • Resilience
  • Biodiversity
  • Heat island
  • Dark Sky
  • Bird protection
  • Occupant wellbeing
  • Resident satisfaction
  • Contractor welfare
  • Management company
  • Regulatory compliance
  • Service-charge transparency

What a Land Sterling ESG report looks like

One document serves decision makers and technical reviewers.

Executive report

The front: read in 10 minutes

  • Executive statement and 2025 dashboard
  • Property at a glance, market and developer context
  • Reporting basis, boundary, standards, data coverage
  • Materiality and 2030 targets
  • Environment: energy, cooling, solar, water, waste, biodiversity, GHG, climate risk, decarbonisation, environmental management
  • Social: residents, community rules and traffic, H&S and labour, workforce / HR
  • Governance: oversight, management company, OAM, procurement, cost and value, roadmap, publication gates

Technical appendix

The back: evidence for the auditor

  • A — Property and market reference
  • B — Environmental tables, total and like for like
  • C — GHG tables with verified reconciliation
  • D — Scope 3, all 15 categories with relevance status
  • E — Social and governance KPIs · F — Target register
  • G — Climate risk register and IFRS S2 map
  • H — Framework index · I — DFM / ADX metric index
  • J — Methodology and factors · K — Evidence and assurance
  • L — Glossary · M — Sources and legal notice

HOW TO INTERPRET AN ESG SCORECARD – EXAMPLE SCORECARD

MEASURE
RESULT
ASSESSMENT

DATA COVERAGE

75% (9/12 months)

ENERGY USE PER SQUARE METRE

34.7 kWh/m²

CARBON EMISSIONS PER SQUARE METRE

17.1 kgCO₂e/m²

YEAR-ON-YEAR PERFORMANCE

2.7% improvement

EMISSIONS REPORTING

Direct and value chain emissions not fully measured

APPROVED ESG TARGETS

Not established

DATA COVERAGE

Is the information complete for the entire property and reporting period?

CURRENT PERFORMANCE

How is the property performing across energy,
carbon, water, waste and social measures?

PERFORMANCE TREND

Has performance improved or declined compared with the previous year?

MISSING INFORMATION

Are any important data, targets or supporting
documents unavailable?

NEXT STEPS

What action is required, who is responsible and
when should it be completed?

INTERNATIONAL STANDARDS AND UAE FRAMEWORKS

GHG Protocol

Scope 1, 2 (location- and market-based) and 3 carbon accounting; operational- control boundary. (Source: GRI305 – Global Reporting Initiative)

GRI Standards

Material topics and disclosures: GRI 302 energy, 303 water, 101 biodiversity, 305 emissions, 306 waste, 403 H&S, 413 communities.

IFRS S1 / S2

Use this space to add a short description.

DFM and ADX ESG guides ;

Full metric index for each selected DFM or ADX guide. We disclose results, applicability and evidence status, with missing data marked “Not quantified”.

Dubai Al Sa’fat and Building Code

Green building classification and the traditional and alternative view of every utility: electricity, cooling, water, hot water, wastewater, waste.

UAE Climate Law and DSM 2050

Federal Decree-Law 11/2024 and the MOCCAE MRV system; Dubai Demand Side Management Strategy 2050 targets for buildings.

REPORT AND IMPROVEMENT ROADMAP

The report identifies what to complete first; Land Sterling turns findings into an operational and decarbonisation roadmap.

1 Reporting readiness

  • Confirm legal and operational control boundary
  • Complete 12 of 12 months meter coverage
  • Fuel and refrigerant inventory (Scope 1)
  • Screen all 15 Scope 3 categories
  • Approve targets and governance cadence

2 Physical improvements

  • Cooling, HVAC and BMS optimisation
  • LED and controls
  • Solar expansion and attribute ownership
  • Water leak detection, TSE irrigation
  • Refrigerant management, shading, resilience

3 Value for the owner

  • Each measure: CAPEX, annual saving, tCO₂e, payback, owner, timing
  • Effect on the service charge per apartment
  • Climate resilience and plant life
  • Market context: valuation only by a RICS valuer

ESG Strategy & Reporting

Identify material topics, set priorities and assign responsibility for an ESG programme. Prepare a reporting roadmap supported by clear indicators and evidence.

  • Identifying the matters that count and the priorities behind the ESG programme.
  • Mapping stakeholders and expectations to indicators, data and reporting timelines.
  • Assigning ownership, accountability and a roadmap that management can act on.
  • Connecting reporting to business decisions, resources and evidence.
Business team meeting during a sustainability strategy workshop
Engineer in high-visibility workwear servicing an electrical energy panel

Carbon Accounting & GHG Inventory

Measure emissions from operations, purchased energy and relevant value-chain activities. Establish an inventory with documented boundaries, methods and data limitations.

  • Defining the inventory boundary across operations, purchased energy and the value chain.
  • Applying recognised methods with documented assumptions and data limitations.
  • Establishing a baseline and tracking performance against a clear target.
  • Building evidence trails that stand up to disclosure and assurance.

Climate Risk & Net Zero

Assess physical and transition risks, explore scenarios and plan the response. Connect climate targets with implementation responsibilities and management decisions.

  • Identifying the physical and transition risks relevant to the organisation and its assets.
  • Exploring scenarios to understand the scale of financial and operational exposure.
  • Developing a net-zero pathway with responsibilities and realistic timeframes.
  • Linking climate targets to capital planning and management decisions.
Residential towers at Dubai Creek Harbour, United Arab Emirates
Analyst reviewing reporting documents at an office desk

ESG Data & Assurance Readiness

Improve how ESG information is collected, checked and approved. Establish data ownership and evidence records that support reporting and assurance requests.

  • Strengthening how ESG data is collected, checked and approved before reporting.
  • Building an evidence record that is ready for third-party assurance.
  • Documenting ownership and process so reporting holds up to review.
  • Closing the gap between current data quality and disclosure requirements.

Social & Governance Advisory

Review workforce, wellbeing, community and governance practices. Strengthen oversight, accountability and indicators that make social risks and improvement priorities visible.

  • Reviewing workforce, wellbeing, community and supply chain practices.
  • Strengthening oversight, accountability and the governance behind ESG decisions.
  • Defining indicators that make social risks and progress visible.
  • Aligning recommendations with regulation and stakeholder expectations.
Team listening to a presentation during staff training
Professionals in an investment review meeting around a table

Sustainable Finance & ESG Due Diligence

Examine ESG risks when assessing a business, asset or portfolio. Support investment decisions and lender requests with findings, information gaps and actions.

  • Understanding the ESG profile and risk of a business, asset or portfolio.
  • Providing findings and information gaps for investment and lending decisions.
  • Responding to lender, investor and regulatory ESG requirements.
  • Supporting consent, refinancing and transaction processes with a structured view.

Real Estate ESG

Connect property sustainability with building condition, utilities, tenant outcomes and climate exposure. Identify operational and investment priorities across individual assets or portfolios.

  • Connecting building condition, utilities and tenant outcomes to ESG data.
  • Prioritising asset-level improvements aligned with operating and investment cycles.
  • Providing portfolio-level reporting that supports ratings, disclosure and net-zero plans.
Modern commercial glass office building exterior
Technician inspecting mechanical equipment with technical documentation

Building Decarbonisation

Assess technical improvements, estimate costs and carbon reductions, and develop a practical delivery sequence around asset condition, operations and investment cycles.

Community & OAM ESG

Bring common-area performance, resident experience and contractor practices into community ESG planning, with clear governance and links to budgets and reserve funds.

Landscaped green residential eco housing estate
ESG and Sustainability Advisory for Real Estate | Land Sterling 1 Land Sterling
From Our Track Record

Questions clients ask before starting

The records that already exist: utility bills, meter data, plant and maintenance records, occupancy and control arrangements, certifications such as Al Sa’fat or LEED, HR and safety records, policies and approvals, and service charge and reserve fund documentation. We start by establishing the entity, boundary, framework and reporting need, so a partial set is enough to begin.

We show missing evidence as “Not quantified” and never as zero. Gaps are listed with what is required to close them, and the scorecard flags data coverage alongside every KPI so a reader can see the confidence behind each figure.

We align to the GHG Protocol, GRI, IFRS S1 and S2, the selected DFM or ADX ESG guide, Dubai Al Sa’fat and the Building Code, and UAE climate law with the MOCCAE MRV system and DSM 2050. We disclose results, applicability and evidence status for each, and map every disclosure to a page number.

The assessment depends on entity size, asset count, reporting boundary and data readiness. Step one is establishing the boundary and framework, which fixes the schedule. We confirm timing before work starts.

No. The method scales. A single asset, a building or a community management entity can all run the same assessment; we agree the boundary and audience first and then select the workstreams.

One report serving both decision makers and technical reviewers: an executive report you can read in ten minutes, and a technical appendix carrying the environmental tables, GHG reconciliation, Scope 3 screening, KPI and target registers, climate risk register, framework index, methodology and evidence trail. Plus a costed improvement plan with CAPEX, annual saving, tCO₂e and payback per measure.

Yes. Sustainable finance and ESG due diligence is one of the nine service lines. We provide findings and information gaps for investment and lending decisions, respond to lender and investor ESG requirements, and support consent, refinancing and transaction processes.

No. We work alongside them. Land Sterling’s surveying, FM, valuation and PM teams supply the evidence, and our recommendations are made with your consultants and management company rather than around them.