|Department||Valuations and Advisory|
|Line Manager||Managing Director/Board|
As Director – Head of Valuation & Advisory Services, your role is pivotal and a senior Leadership position. You’ll lead and develop operational excellence, oversee divisional service lines, with full P&L responsibility and control. You’ll also lead and develop all property valuations instructions and manage the firm’s strategic consultancy and advisory solutions. Your responsibilities include financial oversight, ensuring legal compliance and regulatory adherence to ensure professional standards are maintained within your teams.
- As a leader, the Director should have a clear vision for the valuation and advisory team’s further growth and continued success. Develop a strategic plan that outlines short-term and longterm goals and guide the teams towards achieving them.
- Effectively allocate resources within the departments to ensure that valuation assignments and advisory instructions are completed on time and within clients’ high expectations.
- Foster a collaborative and supportive team culture. Encourage open communication, knowledge sharing, and teamwork among team members to maximize productivity and create a positive work environment.
- Set performance goals and conduct regular performance evaluations for team members. Address any performance issues promptly and fairly, while also recognizing and rewarding outstanding contributions.
Client Relationship Management
- To build and maintain strong relationships with clients. Understand their unique needs, objectives, and expectations. Regularly communicate with clients to provide updates on valuation projects and address any concerns or questions.
- Able to tailor valuation and advisory services to meet the specific requirements of each client. This may involve providing in-depth market analysis, financial modeling, or risk assessment, depending on the client’s goals.
- To be able to excel in problem-solving and resolution by identifying potential issues and proposing innovative solutions that align with the client’s objectives.
- Able to establish trust with clients by delivering accurate deliverables and professional standards. Uphold the highest standards of integrity and ethics in all interactions to maintain the reputation and credibility of the company’s professional services .
- Able to travel in within the GCC region Region on required basis
- Identify and target potential clients who require valuation and advisory services. This involves researching market segments, industries, and geographic areas where there is a demand for these services.
- Build a strong professional network within the real estate and financial services sectors. Attend industry events, join relevant associations, and connect with key influencers and decisionmakers in the field.
- Explore opportunities for strategic partnerships or collaborations with other organizations that can complement or enhance the valuation and advisory services provided. This could include alliances with law firms, real estate developers, or financial institutions.
- Develop strategies to increase the department’s revenue and profitability. This may involve expanding service offerings, exploring new markets, or upselling additional services to existing clients.
- Solicit feedback from clients to understand their satisfaction levels and areas for improvement. Use this feedback to refine and enhance the services offered.
- Assess potential risks associated with new clients or projects and develop strategies to mitigate these risks. This includes conducting due diligence on prospective clients and projects.
- Stay abreast of market trends, economic data, and emerging opportunities within the commercial real estate sector.
- Use market insights to identify potential niches, target markets, and areas of growth for the department’s services.
- Work with the finance department to develop and manage budgets and financial projections for the valuation and advisory department. Ensure that financial goals are met and profitability is maintained
- Work with the team to forecast revenue streams based on historical performance, client pipeline, and market conditions. This involves estimating the income generated from valuation assignments and advisory services.
- Collaborate with the team to establish pricing strategies for valuation services. Pricing should be competitive in the market while still ensuring profitability. Consider different pricing models (e.g., hourly rates, flat fees) based on the nature of the services offered.
- Prepare regular financial reports and presentations for senior management and key stakeholders. These reports should provide insights into the department’s financial performance, including revenue, expenses, and profitability.
- Establish key financial performance metrics to measure the department’s financial health and effectiveness in achieving financial goals. Regularly review and adjust these metrics as needed.
Education, Skills & Experience
- Member of the Royal Institute of Chartered Surveyors ( MRICS or FRICS ) with 10+yrs of experience in similar senior or leadership roles.
- Strong Client base and network ( GCC ) is beneficial
- Advanced knowledge of valuation methodology
- Knowledge of key principles of international accounting standards related to valuation of financial instruments
- Ability to lead and mentor the valuation and advisory teams
- Significant experience in Valuations/conducting market appraisals
- Strong numerical and analytical skills with extensive excel experience
- Exceptional communication and administration skills
- Excellent ability to build internal relationships at all levels of the business.
- Intermediate to Advanced level MS Office skills.
- Proactive and self-motivated – keen to add value to the team.
- Proven ability to lead, motivate and develop a high performing team.
- Attention to detail and high level of accuracy
- UAE experience is preferred but not essentia
- Organizational & Time Management Skills
- Interpersonal skills
- Strategic thinking
- Business orientation
- Client focused
- Results orientated
- Ethical standards
- Focus on quality
- Ability to delegate
- Leadership and teamwork
- Employee development
- Stress management
This job description is not intended to be all-inclusive, therefore the Employee may be requested to perform all or some of the above duties and any other duties as and when required to meet the on-going needs of the Company. All Job Descriptions are subject to a periodic review and changes as and when required.